Cudell

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FAQ's

If you have an unanswered issue, you can see the following list of questions and answers:

Commercial 
  • What is the advantage of working with Gustavo Cudell?
    • We provide our clients with components and technical services as well as devise customised solutions and systems, all this from a single supplier.
    • We have a team of about 40 technicians with the proper training and with many years of practical experience.
    • We are present throughout the whole of Portugal, including the islands.
  • Do you only work in Portugal or also abroad?
    Our main area of activity is in Portugal, but we can supply hydraulic components abroad. We have already accomplished various projects abroad.

    Please contact us via tel. + 351 707 30 50 30.
  • Do you commercialise products / materials of other brands?
    We have direct relationships with the main world manufacturers of hydraulic components (consult products / catalogues on this site). We can supply components of other brands timely upon consultation.

    Please contact us via tel. +351 707 30 50 30.
  • Do you have certified trainers?
    Our oil-hydraulic trainers are certified by the DGERT - Direcção Geral do Emprego e das Relações do Trabalho (Directorate-General of Employment and Work Relations).

    Please consult our training pages on this site.
  • Do you do maintenance at clients' premises?
    Yes, we do everything from occasional maintenance to programmed periodic maintenance at our clients' premises. (Please consult Service Plus on this site).

    We can also draw up service provision agreements.
  • Do you have a 24 Hour Service?
    We can provide a 24-Hour Service for specific interventions by prior arrangement.

    Please contact us via tel. +351 707 30 50 30.
  • Do you work in Madeira and the Azores?
    Yes, we work in Madeira and the Azores to supply components and render services.

    Please contact us via tel. +351 707 30 50 30.
  • Do your services also deal with old and used premises / equipment?
    Yes, we repair, renovate and carry out maintenance on old and used premises and equipment.

    Please consult Service Plus on this site or contact us via tel. +351 707 30 50 30.
  • Does your intervention enable future savings on the equipment?
    Yes, our intervention contemplates the economic viability of a project. Besides this, we take technological and environmental aspects as well as applicable safety standards into consideration.

    Please consult Service Plus on this site or contact us via tel. +351 707 30 50 30.
  • What guarantees do you give on our repairs?
    As a rule, we give a 1-year guarantee on the repairs carried out by our services.

    Please also consult our general sales conditions (Sept. 2007 version) on this site.
  • What is the ordering time deadline?
    We can ensure delivery of products / components available in our stock (see products / catalogues on this site) within 24 Hours in Mainland Portugal, if we receive the order by 4.00 p.m..

    Please contact us via tel. +351 707 30 50 30.

    Can not find answers to your questions? Contact Us!
Logistics 
  • Do you deliver the material?
    Yes, we do deliver in Mainland Portugal within 24 and 48 Hours; delivery deadline for the islands and / or abroad to be arranged.
  • What are your freight charges?
    • Up to 30 Kg, in Mainland Portugal - EUR 8.40 + VAT
    • More than 30 Kg, in Mainland Portugal - upon consultation
    • For the islands and abroad - upon consultation
  • What is the ordering time deadline?
    We can ensure delivery of products / components available in our stock (see products / catalogues on this site) within 24 Hours in Mainland Portugal, if we receive the order by 4.00 p.m..

    Please contact us via tel. +351 707 30 50 30.
  • What are your opening hours?
    Porto and Palmela
    Working days: 08:30 - 12:30 a.m. and 02:00 - 06:00 p.m.

    Can not find answers to your questions? Contact Us!
Technical 
  • Do you commercialise products / materials of other brands?
    We have direct relationships with the main world manufacturers of hydraulic components (consult products / catalogues on this site). We can supply components of other brands timely upon consultation.

    Please contact us via tel. +351 707 30 50 30.
  • How does one obtain a Catalogue?
    Please download our catalogue from this site, within the products / catalogues option. You can also request further information via e-mail or via tel. +351 707 30 50 30.
  • Do you work according to DIN standards?
    Depending on the projects, we work according to the main DIN standards as well as safety and environmental techniques. Our products' suppliers are mostly certified to meet DIN standards.

    Can not find answers to your questions? Contact Us!

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